MITIGATING SPAM IN TM’S NETWORK
Our valued customers,
TelekomMalaysia Berhad (TM) wishes to inform you about it’s initiative incombating spam in its Internet Protocol (IP) network to improve ourquality of service.
Recently,many anti-spams, organizations have blacklisted a large number of IPaddresses from TM’s network. Due to this many customers have beenunable to send emails from their mail server to companies, which areusing databases from the abovementioned anti-spam organizations.
Thesespamming activities by a small group have affected a large number ofour customers, regardless of the nature of their usage.
Therefore, TM is taking immediate action to address this issue where effective 15 January 2008, TM willblockOUTBOUND Simple Mail Transfer Protocol (SMTP) traffic orport 25for all outgoing e-mails from dynamic IP addresses. Only Outbound SMTP traffic fromsmtp.streamyx.comandsmtp.tm.net.mywill be permitted. This will be done in phases, starting in the Klang Valley area before being implemented nationwide.
Withthis exercise, Streamyx customers with dynamic IP addresses, who havetheir own mail server, will not be able to send out-going e-mails. Asan alternative, TM will be providing customers with two optionsCustomers may choose to relay their server to our SMTP or use port 587for any outgoing e-mails. Kindly refer to the following links forconfiguration details:
How to configure the relay for client
-http://webmail.tm.net.my/info/proxy.html.
How to configure port 587 for client
-http://webmail.tm.net.my/info/port587.html
How to setup relay host in mail server-
http://webmail.tm.net.my/info/smtp-proxy.html
How to configure port 587 for mail server– Customers may need torefer to their administrator or hosting service provider to support and turn on port 587 for their mail server.
Kindlybe assured that TM is proactively taking all possible measures toensure that these spamming activities do not reoccur in the future. Weseek your kind co-operation to implement the necessary securitymeasures to protect your computers, which are connected to the Internetfrom any e-mail abuse, virus infection, spyware or malicious code.
For further enquiries and assistance,email us at:
help@tm.com.my
or contact TM at 100 and select ‘Internet Services’.
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